Cbji Privacy Policy – Our Commitment to Protecting Your Information

Cbji deeply respects your privacy. This Privacy Policy ("Policy") explains in detail what information we collect through the cbji website, mobile application, and all associated services — and how we use and protect it.

By using the cbji platform, you consent to the data collection and usage practices described in this Privacy Policy. We may update this Policy from time to time, and you will be notified in advance of any changes.

Our Privacy Policy is built to international standards (GDPR). cbji is committed to complying with all applicable data protection laws in Bangladesh.

Cbji collects only the information required to operate the platform. No unnecessary data is requested. The information we collect is as follows:

Cbji is fully transparent about how your information is used. We never use your data without your consent. The general purposes for which we use your information are:

• Account Management: To create, verify, and manage your cbji account.
• Payment Processing: To securely process deposits, withdrawals, and transactions.
• Customer Support: To resolve your questions and issues quickly.
• Security Assurance: To detect and prevent fraud, money laundering, and other illegal activities.
• Service Improvement: Used analytically to enhance and improve the platform experience.
• Legal Compliance: To meet regulatory and compliance requirements.
• Personalized Experience: To suggest games and offers tailored to your preferences (subject to your consent).

Cbji never sells your data to advertisers or data brokers. This is a strict company policy.

Cbji retains your information only for as long as necessary. Even after account closure, certain data may be kept for legal and regulatory compliance purposes.

• Active account data: retained for the duration the account remains active.
• Financial transaction records: retained for up to 7 years after the last transaction (as required by law).
• KYC documents: retained for up to 5 years after account closure.
• Support contact records: up to 3 years.
• Marketing consent records: retained for up to 2 years after consent is withdrawn.

Cbji never sells or rents your personal information. However, in limited circumstances, data may be shared with trusted partners:

• Payment Providers: To process transactions (bKash, Nagad, Rocket, etc.) – transaction-related information only.
• Technology Partners: Platform operations support – bound by strict confidentiality agreements.
• Law Enforcement Agencies: Only upon a valid court order.
• Regulatory Authority: To comply with gaming license regulations.

Cbji uses cookies on its website and app. Cookies are small data files stored in your browser that help us improve the quality of our services.

• Essential Cookies: Essential for login sessions and account security.
• Performance Cookies: To analyze how well the website is performing.
• Functionality Cookies: To remember your preferences (such as language and theme settings).
• Marketing Cookies: To show you personalized offers, with your consent.

You can disable non-essential cookies through your browser settings. However, disabling certain essential cookies may cause some cbji services to not function properly.

Cbji respects your rights over your personal data. You have the following rights:

Cbji uses the latest technology and methods to protect your data. Our security infrastructure includes:

• 256-bit SSL/TLS Encryption: Maximum encryption applied to all data transfers.
• AES-256 Data Encryption: Full encryption of all data stored on servers.
• Two-Factor Authentication (2FA): An additional layer of security for your account.
• Firewall & IDS: Advanced systems in place to prevent unauthorized access.
• Regular Security Audits: Regular audits conducted by independent security experts.
• Data Backup: Data backed up across multiple secure servers.

Cbji's services are intended for users aged 18 and above. We do not knowingly collect personal information from anyone under the age of 18.

• Age verification is mandatory during registration.
• Age is verified through the KYC process.
• Accounts suspected of belonging to minors are investigated immediately.

If cbji discovers that an account has been created by someone under the age of 18, that account will be immediately suspended and all associated data will be deleted.

For any privacy-related questions, complaints, or requests, please contact cbji. Our data protection team is ready to assist you with all your inquiries.